Expertise, commitment and a client-centric approach.
Our commitment to excellence is what sets ETM apart, ensuring satisfaction and peace of mind for every property we service.
Comprehensive capabilities
Evaluation, corrective maintenance, installation, testing and preventive maintenance; across HVAC, plumbing, electrical, flooring, craftsmanship and technology systems.
Seasoned professionals
Our team brings a proven track record and a wealth of expertise to every project, large or small.
Client-centric approach
We tailor our work to your property and your priorities, ensuring satisfaction and peace of mind for a diverse range of clients.
Clear communication
One dedicated point of contact for all service communication, keeping you informed from initial evaluation through completion and sign-off.
Built for projects of any size
From single-site repairs to multi-property rollouts, every project gets the same responsiveness and attention to detail.
Comprehensive capabilities, one dedicated team.
Evaluation, corrective maintenance, installation, testing and preventive maintenance, across every major building system.
A service process built for facilities teams.
Four steps, zero guesswork. We handle the workflow so your team can focus on operations.
Request
Submit a work order through your portal, our app, or a phone call. Emergency calls get priority dispatch.
< 15 minDispatch
We send our in-house licensed technician to the scope and confirm an ETA. You get status updates in real time.
< 4 hrsService
Work is performed on-site to SLA, brand and code standards. Before/after photos are captured and any overage gets a signed NTE approval before we proceed.
Same dayReport
Digital work order and invoice delivered to your inbox or facilities platform, with every service action documented against your asset history.
Within 24hA wealth of expertise across the sectors you operate in.
Every property type comes with its own challenges: health codes, uptime, turnover, customer experience. Our in-house teams have the experience on the ground to see every job through from first call to sign-off.
Retail
From small boutiques to large shopping centers, tailored maintenance that keeps your space inviting and operational for customers and employees.
Warehouses
Lighting systems, climate control and security equipment upkeep that minimize disruption and keep operations running smoothly and safely.
Hospitality
HVAC maintenance, plumbing repairs and expert craftsmanship for hotels and resorts, ensuring a comfortable experience from check-in to check-out.
Restaurants
Kitchen equipment repairs, plumbing solutions and flooring upkeep that help your restaurant operate smoothly and meet health and safety standards.
Medical
HVAC for proper air quality, plus plumbing and electrical repairs that support the critical operations of clinics, hospitals and medical offices.
Education
Classroom and facility repairs, HVAC maintenance and flooring solutions so students and staff can focus on education without disruption.
Office space
HVAC, lighting, plumbing and finish carpentry across corporate offices and coworking spaces, keeping work environments comfortable, safe and on-brand.
Property management
Turn-key maintenance for managers of single-family rental portfolios and apartment communities. Make-readies, work orders and recurring upkeep across every unit, one vendor, consolidated invoicing and a full service history per address.
A track record measured in uptime, not slogans.
Credibility you can verify on the phone.
"ETM cut our vendor count from 14 to 1. Response times are faster, invoices are cleaner, and our store managers finally stopped calling us about leaks."
"We've used larger national providers. ETM is the first one that consistently picks up the phone, dispatches quickly, and has the tech on site when they say they will."
"The reporting is what sold us. Photo documentation, signed work orders, and SLA dashboards, all in one place. Our auditors love it."
We partner with
Tell us about your property. We'll scope the work and get moving.
From single-site repairs to ongoing maintenance programs, our team is ready to evaluate, scope and deliver with the care your property deserves.
One call for every trade.
Tell us what is happening, where it is happening, and how urgent it is. ETM will route the right technician and follow up with clear next steps.